Questions? Look here.
Can’t find an answer? Call us at 0709 900 000 or 0730 900 000.
What is your interest rate per annum?
We have flexible interest rates dependent on the product you choose. This is dependent on the product one takes. Refer to products on this website and the loan calculator.
Can one use log books / title deeds to secure a loan?
Yes, you can use your log book or title deed to secure a loan. However, the property on the title deed needs to be receiving rental income.
How long does it take to process and pay a loan?
We take a maximum of 24hrs provided that you have availed all the documents required.
What's the loan duration?
We have flexible loan duration depending on the product ranging from 1 month to a maximum of 96 months.
What's the maximum amount of loan that can be borrowed?
You can borrow up to Kes. 2,000,000/=
Which arm of the government regulates platinum credit?
We are governed by the Companies Act
How soon can I get the loan?
You will get your loan within 24 hours once you have met all the requirements.
How are you going to pay me?
We send via Mpesa or Pesalink/EFT/RTGs to bank.
Is interest on a reducing balance?
This is dependent on the product one takes.
Do you offset loans from other institutions?
Yes we do.
What is unique about platinum credit? Why should I choose platinum credit over other lenders?
Our turnaround time is unmatched
Customer experience is world class
We have a big distribution network
Transparency, we have no hidden charges
Can one clear their loan before maturity?
Yes, you can settle the loan at any given time.