As you may already know, we have been undergoing a system change here at Platinum Credit. The new system enhances our service delivery through an upgraded record management that will see loan processing and inquiries, handled more efficiently.

The system migration is now well under way and will be completed by end of June.

We realise and acknowledge that a few of our customers have experienced some inconvenience during the migration process.  We want to thank you all for your patience and understanding as we move to this new phase. All our past, present and future customers can be rest assured that it will have been all worth our while.

If you are experiencing any issues with your loan processing, kindly contact our call centre on 0709 900 000 or write us an email on and our dedicated team will get back to you.